Services (CMMI-SVC) Supplement (1 Day) for DevelopmentThis one day course introduces...
.... to Industry Best Practices reflected in CMMI for services. CMMI models are world-class tools that help organizations optimize their ability to develop and maintain quality products and services. CMMI models are an integration of best practices from proven discipline-specific process improvement models, including the CMM for Software, EIA 731, and the Integrated Product Development CMM. After attending the course, participants will be able to describe the components of CMMI-SVC models and their relationships, discuss the process areas in CMMI-SVC models, and locate relevant information in the model. The course is composed of lectures and class exercises with opportunity for participant questions and discussions. Our experienced lecturers will share insights on practically applying the Model to becoming a quicker.faster.smarter organization. This one-day course introduces service providers, appraisal team members, and process group members to CMMI fundamental concepts related to service delivery. The CMMI for Services (CMMI-SVC) model defines effective practices that ensure quality services are delivered to customers and end users. Some types of services that would benefit from using CMMI-SVC include operations, logistics, maintenance, IT, and many other services in government and industry. The course is composed of lectures and class exercises with ample
opportunity for participant questions and discussions. After attending
the course, participants will be able to describe the CMMI-SVC model,
discuss the model's process areas, and locate relevant information in
the model. Topics
ObjectivesSuccessful completion of this course will enable participants to do the following:
PrerequisitesBefore registering for this course, participants must have successfully completed the Introduction to CMMI for Development course. MaterialsParticipants will receive the:
ScheduleThis one day course meets at the following times:
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